Single sign-on link redirects to sign-in without an error message

WARNING

If when signing in through an SSO such as Clever or ClassLink you are redirected to the nextgenmath.com sign-in page without any error message, please verify that your browser is allowing nextgenmath.com to create cookies.

For more information on allowing cookies for nextgenmath.com please see the steps below. For any additional support please contact your school/district IT department.

 

Enable cookies in Google Chrome:

  1. Select the Chrome menu icon
  2. Select Settings
  3. In the "Privacy and security" section, select "Cookies and other site data"
  4. Make sure "Block third-party cookies and site data" is not checked
  5. If your site blocks cookies, add [*.]nextgenmath.com to "Sites that can always use cookies"
  6. Scroll to the bottom and ensure that nextgenmath.com is not listed under "Sites that can never use cookies"

Enable cookies in Safari (Mac):

  1. Go to the Safari dropdown menu.
  2. Select Preferences.
  3. Click Privacy in the top panel.
  4. Under "Block cookies" select the option "Never." Alternatively, uncheck "Block all cookies."
  5. Additional documentation on https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Enable cookies in Safari (iPhone/iPad iOS 11):

  1. Open your Settings.
  2. Scroll down and select Safari.
  3. Under Privacy & Security, turn off "Prevent Cross-Site Tracking" and "Block All Cookies".

Enable cookies in Safari (iPhone/iPad iOS 10):

  1. Open your Settings.
  2. Scroll down and select Safari.
  3. Under Privacy & Security, select "Block Cookies".
  4. Select "Always Allow" or "Allow from Websites I Visit".
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